Most Popular Questions

Raina Fashions offers handpicked kurtis, co-ord sets, ethnic wear, jewellery, and fashion accessories selected for style, comfort, quality, and everyday wear.

Please check the size chart and product measurements mentioned on the product page before ordering. If you are unsure, you can contact us for guidance.

We try to display colours accurately, but slight variations may occur due to lighting, photography, screen settings, fabric texture, or natural dye variations.

Yes. Minor differences in print placement, colour, and pattern are natural in handcrafted or traditionally dyed products and make each piece unique.

Yes, Raina Fashions ships across India. Delivery availability and timelines may depend on your PIN code and courier serviceability.

Delivery time depends on your location and product availability. Estimated timelines will be communicated during the order process or after dispatch.

Once your order is dispatched, tracking details will be shared through the available communication channel, such as email, SMS, or WhatsApp.

Please contact us as soon as possible. Changes may be possible before dispatch, but once the order has been shipped, modifications may not be possible.

Cancellation requests can be considered before dispatch. Once the order has been shipped, cancellation may not be available.

Available payment methods are displayed during checkout and may include UPI, cards, net banking, or other supported payment options.

Raina Fashions does not accept returns for change of mind, personal preference, or incorrect size selection. Please review the product details and size chart carefully before ordering.

Yes. A clear, continuous, unedited unboxing video showing the shipping label, unopened parcel, opening process, and issue is required for eligible claims.

Please contact Raina Fashions within 48 hours of delivery with your order number, photographs, and required unboxing video.

Jewellery is generally not eligible for return for hygiene and personal-use reasons. Exchange is considered only for verified damage, defects, or incorrect products.

Keep jewellery away from water, perfume, sweat, cosmetics, sanitizers, and chemicals. Store each piece separately in a dry pouch or jewellery box.

Always follow the product care instructions. Gentle washing, mild detergent, shade drying, and appropriate ironing can help preserve fabric, colour, and embroidery.

Record the parcel before opening it and make a continuous unboxing video. Contact us within 48 hours with the video and clear photographs of the damage.

This depends on the website checkout setup. If guest checkout is available, you may order without creating an account.

You can reach us through WhatsApp, email at info@rainafashions.com, or the Contact Us section on the website.